Privacy Policy

Tastebox Hospitality Private Limited


We may disclose to third party services certain personally identifiable information listed below:

  • information you provide us such as name, email, mobile phone number
  • information we collect as you access and use our service, including device information, location and network carrier
  • This information is shared with third party service providers so that we can:

  • personalize the app for you
  • perform behavioral analytics

    Tastebox Hospitality Private Limited (“Tastebox") and its affiliates respect your concerns about privacy.

    We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent, and only use your information as described below. We view protection of users' privacy as a very important. We understand clearly that you and your information is one of our most important assets. This Privacy Policy describes the manner in which your data is collected and used by ("Website"). You are advised to please read this Privacy Policy carefully. By accessing the services provided by you agree to the collection and use of your data by in the manner provided in this Privacy Policy.

    Information We Collect and How We Use It

    Individuals may choose to provide personal information (such as name, contact details and payment information) through this Website and through the other channels described below. Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information.

    Our Website

    Buying Experience

    You may be able to purchase Tastebox experiences on this Website. To process your purchaseor for making a reservation, we ask for information such as your name, billing address, credit card information, telephone number and e-mail address. We use this information to process your purchase and confirm your booking of the experience at the restaurant. This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by law. If you give us permission, we also may use your contact information to communicate with you about our upcoming tie-ups with other restaurants and promotions.

    Signing up for e-mail updates

    You may be able to sign up on this Website to receive electronic newsletters and promotional emails from Tastebox, including new ideas, special offers and event information. To sign up, we may ask you for information such as your name, email address, postal address, telephone number, age, gender, and email preferences. We use this information to send you communications about our services, experiences and invitations. We also use this information to tailor our newsletters to reflect your preferences. You can choose at any time not to receive marketing emails from us by clicking on the unsubscribe link within our marketing emails. You also may use the email preferences section of the "my account" feature to opt out of receiving marketing emails or to specify which, if any, communications you would like to receive from us.

    We only use your data when you have given us permission to do so. Byregistering with us, you consent to receivethe information about our services and experiences from time to time.

    My Account

    To create an account, you will have to register with us on this Website. To do so, we ask for information such as your name and email address. You also may provide your age and gender.

    Through the "my account" feature, you can store past experiences availed by you from this Website.

    Tastebox may at its sole discretion introduce new services and modify and/or change the existing services offered on the Website. In such an event, the Website reserves the right to levy charges for the new or existing services offered. The changes to the levying of charges shall be posted on the Website and such changes shall come into effect immediately after they are posted on the Website.

    Surveys and Promotions

    On this Website, you may be able to participate in surveys and other promotions. If you choose to participate in these promotions, we may ask you for information such as your name, email address, postal address and telephone number. We use the information you provide to administer our surveys and promotions. We may use the information to communicate with you about our services, experiences and promotions, but only if you have given us your consent to do so. We won't use your details for direct marketing without your consent. Third parties and/or other companies may also wish to contact you from time to time with information they believe may be of interest to you. If you wish to receive such communications then please tick the box when registering with us.

    You have the right to object, at any time, to your personal data being used for direct marketing purposes by us or by third parties. Just let us know.

    Email to a Friend

    You may be able to share certain contents from this Website with your friends. To send information to your friends, we ask for your friends' and your email addresses. The Website offers you an affiliate program, in case if you recommend the Website to a friend. If your friend registers with the Website and makes a reservation for an experience at any of the restaurants after your friend has availed of the Experience, the Website offers you and your friend 1000 Gourmet points.

    Contact Us

    If you communicate with us through the "Contact Us" link on this Website, we may ask you for information such as your name, email address, zip code and telephone number. We use this information to respond to and communicate with you about your questions and comments.

    Information We Collect by Automated Means

    We obtain certain information by automated means when you visit our Website, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we learn how to best tailor our Website to our visitors and understand what services you might prefer. We collect this information through various means, such as "cookies" and "web beacons."


    Like many companies, we use "cookies" on this Website. Cookies are bits of text that are placed on your computer's hard drive for record keeping purposes. Cookies do not contain any information that can personally identify you. They help us to recognize you when you visit the website and make use of the service so that the service can be tailored to your needs.Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies to measure activity on the Website and determine which areas and features of the Website are the most popular.

    Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. For example, if you turn off cookies or refuse them, you will not be able to make purchases of the experience on this Website.

    Other Ways We Collect Personal Information

    Concierge Assistance

    You may call our concierge service number for information about different tie-ups with restaurants or promotions. If you do so, we may ask you for information such as your name, email address, postal address, telephone number and, if you choose to make a purchase of an experience on the Website, your payment credit card/ debit card information. We use this information to respond to your request and process your transaction.

    Analysis Services

    The tracking measures listed below and used by us. With the tracking measures that will be used, we want to ensure that our website and the mobile app are designed and continuously optimized to meet requirements. On the other hand, we use the tracking measures to statistically record the use of our website or the mobile app and to evaluate them for the purpose of optimising our offer. These are legitimate interests that justify the processing of your data. The respective data processing purposes and data categories can be found in the corresponding tracking tools.


    The Tastebox applications use the open source platform of "", a tool for using "deep linking" for the mobile apps. Branch is supported by Branch Metrics, Inc. 1400 Seaport Blvd, Building B, 2nd Floor, Redwood City, CA 94063, USA. With the help of "Deep-Linking" technology, Tastebox can generate targeted links to content within the Tastebox app. This is necessary to direct the user from an email or website with such a deep-link directly to a defined location in an app. An example of this is a link that displays a specific experience directly after opening the app instead of first leading to the app's dashboard. Deep links allow context data to be preserved during the installation process of an app in order to personalize the content of the app to the user. In addition, we use the information provided by Branch to improve the use of our applications for all users, to further customize our applications and to monitor the success of our advertising activities. Branch provides Tastebox with the following information, including personally identifiable information, to provide the deep linking solution: Your iOS or Android identification (IFDA or Android ID), the IP address, the version of the Tastebox app, information about the terminal used, its manufacturer and the operating system version used, screen size and resolution, start and end of use of the Tastebox app, type of connection (e.g. WLAN, mobile access), period since installation and since the last update of the Tastebox app, information about the language version of the Tastebox app used. The listed information is only processed by Branch in anonymous form. An identification of the individual Tastebox user by Branch is thus excluded. Branch has submitted to the EU-US Privacy Shield, Further information on the purpose and scope of data collection and processing in mobile apps using Branch is contained in Branch's Privacy Policy, which is provided below. You can also find more information about users’ rights and privacy settings there: If you do not want to participate in Branch's tracking process, you can unsubscribe yourself here at any time: Please note that this may affect the proper use of our services.

    Other Ways We Obtain and Use Information

    In addition to the ways we collect information about you described above, we also may obtain information about you from third parties. We may use your personal information to provide you and communicate with you about our services, experiences offered and promotions. In addition, we may use your personal information for internal purposes, such as fraud and theft prevention, accident reporting, development and administration of our Website, data analytics, and compliance with our legal obligations, policies and procedures.

    Information We Share

    We do not sell or otherwise disclose personal information about our customers, except as described here. We may share the personal information you provide to us with our affiliates worldwide, licensees and joint venture partners for the purposes described in this Privacy Policy. We also may share the information with our service providers who perform services on our behalf based on our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

    We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

    Links to Other Sites

    This Website may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with Tastebox. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with Tastebox, any use of those websites, or the privacy practices of those websites.

    How We Protect Personal Information

    We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this Website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. The Secure Sockets Layer ("SSL") technology protects the transmission over the Internet of your payment card data. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure site, the first characters of the site address change from "http" to "https." If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases of the experience on our Website.

    We strive to protect the confidentiality and security of information in our possession, custody or control by employing reasonable safeguards seeking to (i) restrict employee access to and use of such information; (ii) prevent unauthorized third party access to such information, and (iii) prohibit unlawful disclosure of such information.

    Access and Correction

    Subject to applicable law, we provide you with access to personal information we have retained about you and the ability to review, correct, update, block or delete the information where it is inaccurate. Subject to applicable law, we may limit or deny access to personal information where providing such access is unreasonably burdensome or expensive under the circumstances. Please submit your request to the address specified in the "How to Contact Us" section below.

    Your Choices

    We offer you certain choices about how we communicate with you and what information we collect from you. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds and free of charge to the processing of your personal information, and we will apply your preferences going forward.

    You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails, or contacting us as specified in the "How to Contact Us" section below. Please include your name, email address and postal address if you send us your request by email or postal mail.

    Children's Privacy

    This Website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the Website. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this Website, we will delete the information from our records immediately.

    Updates to Our Privacy Policy

    This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the Website to notify you of any significant changes to our Privacy Policy and indicate at the top of the notice when it was updated.

    How to Contact Us

    If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us as indicated below:

    Tastebox Hospitality Private Limited,

    157, A to Z Industrial Estate,

    G.K. Road, Lower Parel,

    Mumbai – 400013

    Maharashtra, India.

    Email: [email protected]