- Purchased gift cards that are unused can be refunded within the first 14 days post the payment. Note that a processing fee of 6% on the total amount of the gift card in case of a refund.
- Gift cards that have been partially or completely used cannot be refunded.
- Promo gift cards have no cash value and no refund can be issued for them
- Certain events can only be reserved by making a partial or full pre-payment. In these cases we will not be able to issue a refund and all sales are final.
- Refunds will be returned to the credit card or bank used to make the payment within 14 days of the refund request.
- In case of cash payments, a cheque will be issued in 14 days and mailed to the customer.
- There is no cancellation policy after order has been placed.